Content Services

• Enterprise Connect
• Enterprise Process Services
• Enterprise Library Services

Open Text Enterprise Library Services

The Holistic Approach to Integrated Records, Metadata, Archiving, and Storage Management

Open Text Enterprise Library Services is a foundation layer that enables organizations to consistently manage retention schedules and compliance rules for business content throughout the enterprise. The trusted repository enabled by Enterprise Library Services is a shared service for all content, allowing organizations to set and enforce a single set of rules for managing and archiving content in a consistent and compliant manner, meeting internal policies and regulatory requirements, while at the same time significantly reducing storage costs.

Enterprise Library Services provides the critical foundation for a true enterprise-wide ECM strategy. It allows organizations to manage content and metadata in a single, consistent manner, regardless of which solution created the content; integrating with SAP applications, Microsoft Office SharePoint, shared file systems and email servers, as well as the full range of Open Text offerings.

Leveraging US Department of Defense 5015.2-STD compliant records management capabilities and Open Text’s Intelligent Storage Management framework, content can be archived and stored based on a lifecycle defined by records retention and disposition rules and the value of the content to the organization throughout its lifecycle. Because of the powerful records management and intelligent storage capabilities of Enterprise Library Services, organizations gain added value from critical systems such as email or Microsoft Office SharePoint by ensuring that content is retained in accordance with stated retention schedules while reducing costs by efficiently utilizing lower cost storage mediums.

• Highlights

Click each of the following links to learn more about the highlights of Open Text Enterprise Library Services:

• A holistic approach to records and storage management  
  Open Text Enterprise Library Services provides organizations with a unified approach that applies one set of governing rules that apply to all content. This is not only critical to meeting compliance and legal requirements, but also offers organizations great efficiencies by providing a single system with the power to, once and for all, organize the daily onslaught of email and documents that flood their systems. The result is lower costs and greater value for IT, and improved productivity for staff.
• A single Service-Oriented Architecture  
  By combining the disciplines of Archiving and Records Management into a single Service Oriented Architecture, Open Text Enterprise Library Services enables the adoption of a unified strategy for Enterprise-wide Records Management aligned directly with an organizational strategy for addressing both electronic and physical storage.
• Lower total cost of ownership  
  Business applications work in concert with Enterprise storage strategies, influencing storage decisions rather than being constrained by them. Likewise, Enterprise storage strategies are enhanced and improved with the added context that applications provide bringing the lowest total cost of ownership for storage services without negatively affecting the businesses that rely upon them.
• Intelligent Storage Management (ISM)  
  Rather than have storage requirements define where content is stored, ISM virtualizes storage and lets retention rules, policies, and applications creating the content to work together to define how information is stored – right down to defining specific storage platforms. Open Text Enterprise Library Services integrates with all major storage systems, from leading vendors such as EMC, Hitachi, Sun, HP, and others, so organizations enjoy the freedom to use any combination of storage systems they choose.
• Powerful content search and retrieval  
  Enterprise Library Services provides comprehensive search capabilities, including federated or brokered search, to help information workers easily locate content across multiple systems to accelerate project and decision-making processes.