Manufacturing

• Best Practices
• Brochures & Whitepapers
• Customer Successes
• News & Events
• Open Text Services

• Cross-Selling
• Customer Relationship Management
• Environmental, Health & Safety
• Facilities, Fleet & Equipment Management
• Field Maintenance
• Intellectual Property Management
• Issue Resolution
• Knowledge Transfer
• Order-to-Delivery
• Performance Monitoring
• Product Marketing
• Project Support
• Purchase Order Changes
• Quality Management
• Requisition Approval
• Research & Development Administration
• Sales Operations
• Sales Order Management
• Services Delivery
• Vendor Selection

Field Maintenance

Enterprise Content Management (ECM) solutions from Open Text enable direct access to system and maintenance information such as contracts, network drawings, manuals and maintenance instructions. These solutions can also be integrated with the enterprise application software that you use to manage scheduling and configuration of system, network and building facilities as well as your mobile users. Documentation and drawings are readily available for use in scheduled or unscheduled maintenance. Improve the efficiency of field personnel by providing access to the unstructured content they need to perform their tasks.

ECM solutions from Open Text for Field Maintenance deliver this functionality with the following components:

• Software: Business Process Management, Document Management & Collaboration, Extensions for SAP® Solutions

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.