Insurance
- Best Practices
- Brochures & Whitepapers
- Business Benefits
- Business Goals
- Customer Successes
- News & Events
- Open Text Services
- Brand Management
- Claims Management
- Contract Management
- Customer Analysis & Marketing
- Customer Service/Dispute Management
- Market Research & Product Ideas
- Policy Changes & Information
- Product Development & Implementation
- Regulatory Compliance
- Sales Force Management
- Underwriting & Policy Issuance
Open Text Solutions for Insurance: Business Benefits
Open Text has concentrated its efforts on delivering three major business benefits to the Insurance industry. These include the ability to grow revenue while reducing cost, reduce business risk, and meet or exceed compliance and regulatory requirements.
Insurance solutions from Open Text focus on delivering a variety of business benefits and capabilities by
Improving information, data sharing, and process management so that an array of personal and commercial products can be offered to the customer at the most opportune time.
Using information to further increase customer loyalty and reduce customer defections.
Automating some of the more historically complex tasks, including commercial lines underwriting that has sought to harness the benefits of technology for so long.
Leveraging our core competencies in contract management and legal to, for example, manage the reinsurance contract certainty quagmire.
Developing industry portals, including The Insurance Workplace (TIW), that deliver information sharing and management for faster underwriting and quicker response by companies and brokers.
Incorporating key legal and document management components that are capable of providing maximum responsiveness to any regulatory action or potential litigation.
Incorporating straight-through-processing business techniques that both improve efficiency and minimize error.
Resources
In order to succeed, companies need to know how to use the information that exists within and around their organizations to deliver better productivity and achieve competitive advantage.
The key questions to be asked are: How do they assess the return on investment (ROI)? How do they incorporate compliance and corporate governance into their daily business operations?
