Insurance

• Best Practices
• Brochures & Whitepapers
• Business Benefits
• Business Goals
• Customer Successes
• News & Events
• Open Text Services

• Brand Management
• Claims Management
• Contract Management
• Customer Analysis & Marketing
• Customer Service/Dispute Management
• Market Research & Product Ideas
• Policy Changes & Information
• Product Development & Implementation
• Regulatory Compliance
• Sales Force Management
• Underwriting & Policy Issuance

Product Development & Implementation

Whether modifying a product or creating an entirely new offering, teams follow standard processes for researching, designing, testing, quality assurance, and launching of portfolio elements. The faster a product progresses through its development process, the greater the chance for generating first to market advantage and establishing a leading market position. Streamlining information search and retrieval, enabling collaborative work environments, ensuring the capture and retention of intellectual capital, and simplifying the way content is shared and leveraged can all contribute to more rapid product launch processes within insurance provider organizations.

ECM solutions from Open Text for product development and implementation deliver this functionality with the following components:

• Software: Business Intelligence, Document Management & Collaboration, Knowledge Management, Workflow

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.