Utilities

• Best Practices
• Brochures & Whitepapers
• Business Benefits
• Business Goals
• Customer Successes
• News & Events
• Open Text Services

• Accounts Payable
• Accounts Receivable
• Billing Inquiry
• Campaign Management
• Capital Projects & Plant Engineering
• Beschwerdemanagement
• Customer Relationship Management
• Customer Resource Management
• Environmental Health Safety & Quality Management
• Inventory Management
• Litigation Support
• Maintenance Management
• Service Contract & Entitlement Management
• Workforce Management

Inventory Management

In the Utilities industry, tracking inventory levels can mean tracking usage patterns and availability of electricity, water, natural gas, and so on. Frequent information updates are required to maintain service levels, especially during peak periods. Local and regional managers must have secure access to up-to-the-minute information about inventory levels and easily collaborate with one another to ensure that service levels are not compromised.

Enterprise Content Management (ECM) solutions from Open Text can help address these challenges with the following components:

• Software:Business Process Management Server, Document Management & Collaboration

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.