Oil and Gas
- Contract Management
- Customer Service
- Marketing Planning & Execution
- Refinery Operations
- Well File Management
Refinery Operations
The refinery operations process involves meeting both customer demands and product specifications while ensuring facility uptime and that stated margins are maintained. Facilitating communication and interrelated business processes among multiple disciplines such as Operations, Engineering, and Planning requires effective collaboration and content management tools.
Livelink ECM - Refinery Operations Management delivers these requirements by facilitating efficient and effective collaboration, workflow, document and records management, and business intelligence components required to execute.
Open Text solutions for refinery operations deliver this functionality with the following components:
Software: Business Process Management, Document Management & Collaboration, Records Management, Business Intelligence
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
Meet your Business Goals
GOAL: Increase throughput and margins and reduce associated risk
KPI: Increase profitability and achieve compliance with regulatory measures
GOAL: Reduce costs
KPI: Tangible savings, identifiable gains in efficiency, demonstration of compliance, improved defensibility of strategic sourcing decisions
GOAL: Clearer overview of portfolio performance
KPI: Reduction by 20% in average time to resolve incidents, issues, and inquiries
GOAL: Reduced administration, improved business processes
KPI: Identifiable cost savings from administration and business processes
GOAL: Standardize business processes
KPI: Reduced administrative overhead and associated costs
How can we help?
or call us at:
1-800-499-6544
Intl:+800-4996-5440
