Automotive

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Quality Management

To produce vehicles that meet customer and regulatory requirements, you implement systems that ensure conformity to these requirements and that support continuous improvement. Quality management initiatives can be internally driven or focused on certification initiatives such as ISO 9000 and ISO 9001:2000, Six Sigma, TQM, and so on.

Enterprise Content Management (ECM) solutions from Open Text for Quality Management facilitate quality management by enabling you to document processes; establish automated review and approval procedures; distribute standard operating procedures (SOPs) and link them to their respective processes; train employees on compliance; manage quality certificates, inspection reports, and master batch records; and manage your response to customer complaints and other quality-related incidents.

Open Text solutions for Quality Management deliver this functionality with the following components:

• Software: Document Management & Collaboration, eLearning and Corporate Training Livelink ECM - BPM Server, Livelink ECM - Regulated Documents

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.