Government

Government

Open Text Solutions for Government

ECM solutions for each level of government

Governments at all levels are facing escalating challenges. Pushed by paperwork reduction mandates, a widely anticipated knowledge worker turnover due to retirement, and the rapid adoption of electronic communication channels by taxpayers and citizens, governments must adopt new approaches to electronic information management.

Information is a valuable asset that governments must manage as a public trust on behalf of its citizens. Effective information management:

  • makes government programs and service delivery more efficient

  • provides transparency

  • encourages seamless collaboration across organizations

  • supports informed decision-making in government operations

  • preserves historically valuable information

With an industry-leading suite of Enterprise Content Management (ECM) components, a Business Solutions Framework equips government agencies at all levels to streamline processes, reduce costs, increase efficiencies, and smoothly transition into an online model of citizen service.

True solutions for government are designed to meet public service requirements at each level and are based on a framework that provides the right task and resource support for the processes in the industry's value chain.