Utilities

• Best Practices
• Brochures & Whitepapers
• Business Benefits
• Business Goals
• Customer Successes
• News & Events
• Open Text Services

• Accounts Payable
• Accounts Receivable
• Billing Inquiry
• Campaign Management
• Capital Projects & Plant Engineering
• Beschwerdemanagement
• Customer Relationship Management
• Customer Resource Management
• Environmental Health Safety & Quality Management
• Inventory Management
• Litigation Support
• Maintenance Management
• Service Contract & Entitlement Management
• Workforce Management

Capital Projects & Plant Engineering

Knowledge management is essential to any plant engineering & construction project. From initial feasibility studies through design, construction and ongoing operations and maintenance, accessibility of information is key to a successful project. Managing the transfer of information from the EPC’s (Engineering Procurement and Construction) companies, as well as the lifecycle and associated processes are at the core reducing risk and unnecessary costs of a project.

Open Text provides a robust solution for Capital project and Contract Management which enables the vital business disciplines and stakeholders access to the right tools to save money on large-scale projects.  In addition the retention of critical content and data, created in the SAP enterprise will be used to run the facility in the future.  The solution also addresses bid package creation and management, online, secure contract negotiations, transmittal management, integration with SAP back office financial systems, rapid integrated scope change management, online contracts access integrated to SAP, scope tracking, vendor performance management, and capital project monitoring dashboard.   From Concurrent Engineering to Change Management in Facilities, Livelink ECM helps control your data.

Open Text solutions for Plant Engineering & Construction deliver this functionality with the following components:

• Software: Contract Management, Construction Management, Livelink ECM - CADManager for AutoCAD, Livelink ECM - CADManager for Microstation

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.