Telecommunications

• Best Practices
• Brochures & Whitepapers
• Customer Successes
• News & Events
• Open Text Services

• Bid Management
• Brand Asset Management
• Contract Management
• Customer Field Service Management
• Customer Problem Management
• Dealer Lifecycle Management
• Dealer Operations Management
• Disaster Recovery
• Field Force Support
• Major Customer Collaboration
• Marketing & Campaign Management
• Network Build
• Network Design
• Operations & Maintenance
• Order Fulfillment
• Processes Library
• Product Development
• Project Management
• Retail Inventory Management
• Sales Order Management

Marketing & Campaign Management

Developing and executing marketing campaigns efficiently requires that you have control over creative content so that you can easily store, access, and reuse your creative and marketing materials. Ideally, campaign managers have all creative content stored in a central repository for easy access, reuse, and distribution.

ECM solutions from Open Text provide these capabilities to ensure you run an effective and efficient marketing campaign. Open Text’s digital asset management solution provides a single access point for all your rich digital media and its underlying metadata information throughout the extended enterprise. This means you can easily access, share, reuse, distribute and archive all types of digital content. By centrally storing and providing easy access to your digital assets, you extend their value by allowing them to be quickly repurposed, which streamlines processes and saves money.

• Software: Artesia Digital Asset Management, Document Management & Collaboration,

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.