Telecommunications

• Best Practices
• Brochures & Whitepapers
• Customer Successes
• News & Events
• Open Text Services

• Bid Management
• Brand Asset Management
• Contract Management
• Customer Field Service Management
• Customer Problem Management
• Dealer Lifecycle Management
• Dealer Operations Management
• Disaster Recovery
• Field Force Support
• Major Customer Collaboration
• Marketing & Campaign Management
• Network Build
• Network Design
• Operations & Maintenance
• Order Fulfillment
• Processes Library
• Product Development
• Project Management
• Retail Inventory Management
• Sales Order Management

Contract Management

The complex regulations and multiple partnerships that characterize the Telecommunications industry place unique burdens on the contract management function. You must make information available on the signatory, execution date, entity, subject and location of the authoritative original contract. You must also associate this information with the tracking information of related emails, instant messages, phone conversations, meeting notes and status reports.

Open Text helps you address these challenges withEnterprise Content Management (ECM) solutions for Contract Management.

• Software: Extensions for SAP Solutions, Livelink ECM - Contract Lifecycle Management

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.