Inbound and outbound logistics is a vital part of the supply chain process. Once a good is produced, it must be shipped to its final destination. For a consumer packaged goods company to be successful, they must find the most cost effective means to do so, while satisfying the customer.
Open Text helps you address these challenges with ECM solutions for Inbound & Outbound logistics.
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
GOAL: Improved customer service
KPI: Improved customer satisfaction ratings
GOAL: Increased efficiency in logistics business processes
KPI: Lower distribution costs as a percentage of order management costs
GOAL: Decreased transportation times
KPI: Decreased transportation cycle time