To remain competitive and profitable, companies make significant investment in developing new products and identifying untapped markets. However, there is a less tangible but almost equally important aspect of their business that also requires investment—the management of the brand. In the end, a company’s brands may be among its greatest and most enduring assets.
Ensuring the integrity and consistency of a brand is a highly specialized mix of both art and science. Once a brand has been successfully delivered to the marketplace, companies must ensure that the personality and essence of the brand is maintained. Therefore, it is critical to put in place processes, policies, technology and workflows that protect the brand and make these marketing-related activities more efficient.
Brand management process are made more effective through the timely sharing of brand knowledge such as supporting collateral and performance data among team members, coordinated project management of campaigns, and the relationship management of a variety of external resources.
Brand management processes depend on ECM tools to provide policies, technology and workflows that protect the brand and make these marketing-related activities more efficient.
Open Text helps you address these challenges with ECM solutions for Brand Management.
ECM solutions from Open Text for deliver this functionality with the following components:
Software: Digital Asset Management, Project Management
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
GOAL: Increased revenue
KPI: Increased market share in each targeted segment
GOAL: Improved brand performance
KPI: Measurably increased brand awareness and loyalty in the consumer base
GOAL: More consistent internal processes
KPI: Better brand performance in all segments
GOAL: Improved staff participation
KPI: Greater user acceptance and more frequent usage