Information Systems & Technology
Open Text Solutions for Information Systems & Technology: Best Practices
Adoption and expansion of Enterprise Content Management (ECM) within an organization occurs iteratively by building on a series of incremental successes. To proceed to the next level of adoption, you must make sure you have achieved success in the previous stage:
Stage 1: An ECM solution focused on a specific departmental business problem
Stage 2: The adoption of the same ECM solution that was deployed to one group in stage 1 to other departments
Stage 3: Multiple solutions are adopted within the same department – the original ECM solution is extended by other ECM components
Stages 4-6: Enterprise deployments from standardization, proliferation into multiple different applications, to extension beyond the organization
To mitigate risk and increase success for each adoption stage, you need a proven framework. Our deployment framework demonstrates the sequencing of tasks and resources involved in workstreams, prioritizing some workstreams over others depending on the adoption stage.
Stage 1: Specific departmental business problem
This chapter of the ECM Methods book explores best practices in deploying stage 1 of an ECM solution – adoption by a single department.
Stage 2: Adoption by other departments
This chapter of the ECM Methods book explores best practices in deploying stage 2 of an ECM solution– adoption by other departments.
Stage 3: Extension of the original ECM solution within the department
This chapter of the ECM Methods book explores best practices in deploying stage 3 of an ECM solution – adoption of multiple solutions within the same department.
Click here to learn about Livelink ECM - Suite for SAP Solutions
Click here to learn about Livelink ECM - Suite for Siebel
Additional Resources
Establishing the ECM standard for the organization after having successfully completed stages 1 through 3:
Stage 4 “It’s enterprise first, deployment second” – considerations when the organization decides on an ECM solution as an enterprise standard.
Stage 5 The proliferation of the ECM standard into multiple different applications throughout the enterprise.
