Human Resources

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• Benefits Administration
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• Workforce Management

Benefits Administration

Your Human Resources (HR) department must be able to define and administer every type of benefit plan - from HMO to dental to flexible spending accounts - and provide flexible, powerful and accessible benefits administration. An efficient way of handling this is to offer a full range of self-services, so that your employees can manage their own benefits options. Organizations can accumulate historical earnings and hours, as well as service calculation for defined benefit plans. That means your company can easily tailor benefit offerings to each employee or employee group.

Your HR department can achieve these goals through the application of Open Text solutions:

• Reduce the cost of benefits administration, by diverting some of the work to employees

• Allow the HR benefits administrator to collaborate through the web with benefits providers, whose proposals, contracts, brochures, policies and forms can be centrally managed and made available based on role-based authorization

• Implement processes for review, approval, and dispute resolution through a flexible Web-based workflow system

• Enable your unstructured content (office documents and scanned paper) to be associated with employee and accounting transactional records in your enterprise HR application, such as mySAP Enterprise Suite

Open Text solutions deliver this functionality with the following components:

• Software:

Business Process Management, Document Management & Collaboration, Employee Information Management, Enterprise Portals, Extensions for SAP Solutions, Knowledge Management, Project Management

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.

Activities

Benefits Administration involves Employee Portals and Provider Administration.

• Employee Portal

  The creation of an employee portal, using Enterprise Content Management (ECM), means that your employees can self-manage their benefits options. An employee portal will:

  
  

  • Provide secure, role-based access to content and services from all enterprise applications, as well as from back-office, Microsoft Office, ERP, CRM, and Web applications.

  • Include flexible workflow processes that enable employees to participate via a Web browser, or directly from their Microsoft Outlook or Lotus Notes email client.

  
  

  • Solution Adaptations: Business Process Management, Document Management & Collaboration, Employee Information Management, Enterprise Portals, Extensions for SAP Solutions, Knowledge Management

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• Provider Administration

  Your organization can automatically accumulate historical earnings and hours and service calculations for defined benefit plans - all of that custom-tailored for your employees. The application of the Open Text solution:

  
  

  • Enables HR professionals to plan, organize, schedule and manage the content and processes necessary to maintain coverage from national and regional providers.

  • Allows access to documents, produced during negotiation, directly from your enterprise HR applications, such as mySAP Enterprise Suite or Oracle/PeopleSoft HR.

  
  

  Solution Adaptations: Business Process Management, Document Management & Collaboration, Employee Information Management ,Extensions for SAP Solutions, Project Management

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