Corporate Services

• Best Practices
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• Open Text Services

• Environment, Health & Safety
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• Performance Monitoring
• Quality Management
• Travel Management

Performance Monitoring

OpenText solutions ensure that everyone can access information to evaluate the performance of their own areas, in the context of the organization's goals and objectives. Not only does this motivate your employees, it lets you better evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk, and apply knowledge management tools and techniques in resolving organizational challenges.

OpenText solutions for Performance Monitoring deliver this functionality with the following components:

• Software:

• Program Management, Report & Output Management

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.

Activities

Performance Monitoring involves Program Management and Report Management & Distribution.

• Program Management

  The goals and objectives that you establish must be put to action in order to achieve the desired results. Once you have established a framework in which to document and communicate the goals, you must move on to implement the various projects necessary to move the organization in a positive direction towards achieving the desired outcome. Livelink ECM - Program Management provides a framework for managing a project portfolio in a structured manner so that the status of the individual projects can be quickly and easily monitored.

  
  

  • Solution Adaptations: Program Management

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• Report Management & Distribution

  Key performance indicators must be monitored and measured to understand if you are close to meeting your strategic goals and moving in the proper direction. The information collected must be available to those who are responsible for keeping the organization on track. Livelink ECM - Report and Output Management provides the solution to ensuring that the information that you produce gets to the right people at the right time.

  
  

  • Solution Adaptations: Report & Output Management

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