Corporate Services

Corporate Services

Facilities, Fleet & Equipment Management

Business Goals

  • Streamline design, building and operation

  • Quickly form virtual project teams

  • Reduce risks associated with inaccurate information

  • Improve competitiveness

  • Easily track documents

  • Leverage best practices

  • Reduce costs

Open Text solutions encompass the management of common capital assets including buildings, property facilities and equipment, as well as phases of the project lifecycle of construction facilities. These solutions can be tied to your Enterprise Resource Management (ERP) systems, such as mySAP.com Enterprise Suite.

Open Text Facilities, Fleet & Equipment Management delivers this functionality with the following components:

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.


Activities

Facilities, Fleet & Management involves Asset Management, Fleet Management, Policies & Regulations Management and Property Disposal.

  • Asset Management

    Ageing assets, tougher regulatory compliance, and increasing security requirements drive up the acquisition and maintenance costs for equipment. As a result, some best practices for professional asset managers include:

    Manage your contracts, drawings, manuals and maintenance instructions with our solutions, and associate the unstructured content to the corresponding information in your ERP system.


    Our solutions can:


    • find the necessary unstructured content based on the location of the asset itself

    • help you ensure that maintenance and operations staff have the appropriate training for the tasks that they perform


    Solution Adaptations: Archiving & Imaging, Business Process Management, Document Management & Collaboration, Extensions for SAP Solutions, Project Management

  • Fleet Management

    Ageing fleets, tougher regulatory compliance, and increasing security requirements drive up the acquisition and maintenance costs for fleets. As a result, some best practices for professional fleet managers include:

    Our solutions can:


    • Manage your contracts, drawings, manuals, maintenance instructions in Livelink ECM, and associate the unstructured content to the corresponding information in your ERP system

    • Find the necessary unstructured content based on the location of the asset itself

    • Help you ensure that maintenance and operations staff have the appropriate training for the tasks that they perform


  • Policies & Regulations Management

    Open Text solutions, such as document lifecycle management and Web content management, address:

    • Extensive content management and publishing requirements introduced by temporary and permanent directives, handbooks and notices

    • Enterprises with global challenges in managing the policies, procedures and regulations that cover the acquisition, maintenance, and disposal of property


  • Property Disposal

    Property disposal involves:

    • Supporting documentation (contracts, photographs, drawings, maps, manuals) associated with the real estate or equipment being disposed

    • Disposition of hazardous property presents additional requirements to ensure compliance with applicable federal, state and local environmental laws and regulations

    • Best practices call for the implementation of review and approval workflows, as well as integration with your ERP system

    • Solutions for content management, workflow (business process management), and Enterprise Application Extensions


Key Performance Indicators

Reduced time to resolve customer issues

Reduced cost of customer service

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