Business Solutions

Business Solutions

Matching your business needs with the right solution

Resources

What are the main reasons Enterprise Content Management (ECM) is deployed to address productivity, Return on Investment (ROI) and compliance?

An overview of these issues and their implications is presented in Chapter 3 of the ECM Methods book.

Departmental, compliance and corporate governance issues affect which business solutions you choose. Long-term adoption and expansion of Enterprise Content Management (ECM) within an organization occurs iteratively, by building on a series of successful incremental deployments focused on specific business processes.

The key to successful compliance with corporate governance standards is to ensure that consistent processes are rapidly deployed throughout an organization.

Open Text Business Solutions are based on a framework that supports composite applications built on our secure, compliant repository services and other foundational services that leverage all of your infrastructure investments. Our solutions are customized to meet your business, compliance, and Return on Investment (ROI) goals in the following department and supporting functions:

  • Compliance & Governance  
    Processes include: Corporate Governance

  • Corporate Services
    Processes include: Environment, Health & Safety,Facilities, Fleet & Equipment Management, Legal, Performance Monitoring, Quality Management, Travel Management

  • Customer Services
    Processes include: Cross-Selling, Field Maintenance, Knowledge Transfer, Issue Resolution, Services Delivery

  • Distribution & Delivery
    Processes include: Order-to-Delivery

  • Finance
    Processes include: Accounts Payable, Accounts Receivable, Financial Management

  • Human Resources
    Processes include: Benefits Administration, Corporate Communications, Workforce Management

  • Information Systems & Technology
    Processes include: Information Lifecycle Management, IT Consolidation, IT Operations,SAP Support

  • Manufacturing & Operations
    Processes include: Environment, Health & Safety,Facilities, Fleet & Equipment Management, Performance Monitoring, Product Lifecycle Management, Quality Management, Travel Management

  • Marketing
    Processes include: Brand Asset Management, Product Marketing, Public Relations

  • Procurement
    Processes include: PO Changes, Requisition Approval, Vendor Selection

  • Research & Development
    Processes include: Intellectual Property, Project Support, R&D Administration,

  • Sales
    Processes include: Customer Relationship Management, Sales Operations, Sales Order Management