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Accounts Payable
Business GoalsEnsure vendor cash discounts and reduce cost per transaction (such as for invoice exceptions) Enable automated processing of PO-based invoices Adhere to compliance and corporate governance guidelines Ensure data quality of vendor master data Tightly integrate with SAP
Your organization may not be able to achieve cost efficiencies – or establish a competitive advantage in your value chain processes – when financial transactions become clogged with paper, disconnected data and legacy processes. According to Meta Group, “sixty percent of the clerical effort in a typical finance organization is spent on inefficient paper processes that accompany financial transactions such as bill payments and collections management.” You may also find that your financial executives don’t effectively enlist the support of non-finance personnel to resolve problems, and core Enterprise Resource Planning (ERP) systems may fall short when handling unstructured content alongside accounting transactions.
As a result, your business must find ways to scan, store, view, deploy and integrate unstructured data with core financial applications – to close the loop for financial processes. Enterprise Content Management (ECM) solutions solve these challenges by allowing you to:
Integrate financial documents into SAP processes
Automate the booking for PO-based invoices
Efficiently resolve invoice exceptions
Control and optimize the payment through payment audits and a solution to manage the lockbox
Ensure that required participants get involved in the creation process via a master data management module
Open Text solutions deliver this functionality with the following components:
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
Activities
Accounts Payable involves Automated Invoice Capturing & Processing, Invoice Approval, Invoice Exception, Invoice Reporting, Payment Audit, Travel Expense Management and Vendor Self Service.
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Automated Invoice Capturing & ProcessingYour accounting department typically devotes much time and resources to manually entering invoice data into the ERP system – verifying the accuracy and correcting errors before the system can process the invoices. (In fact, up to 10 percent of all manually processed invoices contain inaccuracies!)
Open Text’s solution corrects this problem with these features:
Integration in SAP solutions Optimized invoice processing, by automating data entry and matching invoice data to corresponding accounts and purchase orders, and mapping it to an SAP transaction. (That means one employee can easily process 100 incoming invoices from purchase orders in two hours, even ones with lengthy itemized lists.) Capturing costs reduced by 50 percent Automated PO-matching, so that human interaction is eliminated
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Invoice ApprovalLong process times can result when your staff manually sends invoices through various steps in the approval process, across departments and regional offices. That, in turn, can result in missed due dates, forfeited cash discounts, and higher labor costs.
Open Text’s solution integrates electronic documents in SAP solutions, so that:
Approval workflows decrease processing time by typically 70 percent, to ensure cash discounts An electronic approval process is the basis for further cost savings by establishing SAP Shared Service Centers Time for invoice approval (inside and outside SAP) is decreased Compliance is addressed by long-term archiving of invoices
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Invoice ExceptionTypically a quarter of all incoming invoices have problems that need clarification. These invoices create 80 percent of the overall cost per invoice. Common problems include: the need for approval or special tax treatment; GR not in the system; and lines on the invoice not matching the lines on the purchase order.
Open Text’s solution tackles each of these problems with the following features:
Integration in SAP solutions Best practice’ workflows for invoice exception handling Addresses compliance transparent business process and archiving
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Travel Expense ManagementOpen Text’s ECM solutions let your organization manage employee expense report processing for travel and one-off expense-related items. These items include integration with corporate credit card vendor records for automated receipt management, and imaging solutions for out-of-pocket expense receipts, with process integration for manager approval and posting to your ERP system.
The Open Text solution includes the features:
Image capture and processing Credit card statement capture and processing Workflow routing for review, approval and exception handling Integration to accounts payable
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Vendor Self ServiceThe Open Text solution for Electronic Bill Presentment is integrated in a complete Accounts Payable solution. Vendors can submit invoices online and monitor invoice payment status from any location. This virtually eliminates vendor status calls, duplicate invoices, and mismatched invoices, and reduces volume in Accounts Payable.
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Key Performance IndicatorsCosts per invoice are decreased by 60 to 80 percent The amount of processed invoices per A/P processor are increased by 60 to 80 percent The average number of processing days is reduced by 50 percent
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