Marketing

• Best Practices
• Business Benefits
• Customer Successes
• News & Events
• Open Text Services

• Brand Asset Management
• Product Marketing
• Public Relations

Product Marketing

Open Text solutions support the collaboration needed for product marketing by providing a Web-based environment for project teams to work together more effectively, shortening cycle times and ensuring that deadlines are met. It includes online meeting and calendaring capabilities to ensure that team meetings are effectively prepared, scheduled, and conducted, and that meeting decisions and action items are carried out. Livelink ECM - Collaboration also allows you to automate collaborative processes, ensuring that procedures are properly followed every time.

Open Text Product Marketing solutions deliver this functionality with the following components:

• Software: Business Process Management, Document Management & Collaboration, Digital Asset Management, Document Management, eLearning and Corporate Training, Knowledge Management, Project Management

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.

Activities

Product Marketing involves Campaign Management, Competitive Intelligence, Marketing Collateral Management, Product Launch, and Web Content Management.

• Campaign Management

Events and campaigns require careful planning and coordination across a distributed team of individuals who are balancing these tasks with many other activities.

Open Text solutions for Marketing provide a secure, Web-based collaborative environment in which to organize and plan the tasks, bring team members together and share the information needed to plan and execute your events and campaigns.

• Solution Adaptations: Business Process Management, Document Management & Collaboration, Digital Asset Management, Document Management, eLearning and Corporate Training

• Competitive Intelligence

It is critical that your product management, marketing, and sales teams understand the strengths and weaknesses of your competitors. Open Text solutions for Marketing enable your teams to gather information, share it, and engage in dialogue to understand the impact and develop plans of attack.

• Solution Adaptations: Business Process Management, Document Management & Collaboration, Digital Asset Management, Document Management, eLearning and Corporate Training, Knowledge Management

• Marketing Collateral Management

Global markets demand a global approach to marketing. The materials that you produce must reach audiences with different perspectives and, in many cases, different language needs.

Open Text solutions for Marketing support secure, Web-based, collaborative workspaces in which your marketing team can work together with product development and sales staff in order to create, review, approve and publish marketing materials needed for product launches and marketing campaigns.

• Solution Adaptations: Document Management & Collaboration, Document Management, Project Management

• Product Launch

Open Text solutions combine traditionally independent technologies like program management, team support and sales force automation on a secure, integrated platform. This unification enables key processes—such as product releases—to be managed from beginning to end. Promotion, for example, which can span the preparation and implementation phases of the product launch, can be closely managed in relation to other activities. When a last-minute change in channel strategy is required, the planned promotional activities must also be changed. Disseminating the right information to the right people at the right time is an inherent part of the change management process. The ability to tightly manage and execute processes translates directly into shorter cycle times and reduced costs. After all, if you can avoid a print run of user manuals because a last-minute change wasn’t identified and sent to the translation agency, you can see immediate and significant savings.

• Solution Adaptations: Document Management & Collaboration, Document Management, eLearning and Corporate Training

• Web Content Management

Open Text solutions for Marketing support your Web content management needs to develop, manage, and publish targeted Web content to multiple audiences across geographic and language barriers, contextually tailored to meet the needs of your diverse audiences.

• Solution Adaptations: Document Management & Collaboration