• News
|
• Training
|
• Careers
|
• Investors
|
• Contact Us

Select Region:
Global
France
Germany
Japan

Open Text Knowledge Management

Securely search, classify, navigate and collect all of your corporate knowledge in a single, Web-based repository

Open Text Knowledge Management (formerly Livelink ECM - Knowledge Management) is a comprehensive knowledge management solution that enables organizations to search, classify, navigate and collect all of their corporate knowledge in a single, secure, Web-based repository. Open Text Knowledge Management works with Open Text Document Management or Open Text Content Lifecycle Management, leveraging the power of these content repositories and adding functionality that manages all knowledge from a single interface, regardless of originating source.

Knowledge Management enables you to foster a knowledge sharing culture and facilitate the flow of information throughout your organization. Your foundational investment in Knowledge Management allows you to:

• Access numerous systems, repositories and networks

• Improve access to information and organizational expertise

• Find knowledge using sophisticated search and retrieval capabilities

• Capture employee knowledge

Features

Click each of the following features to learn more about Knowledge Management's key capabilities:

• Organize and share knowledge

  Knowledge Management manages any type of electronic document in any file format. You can organize electronic documents into hierarchies of folders and compound documents within three types of workspaces that reflect the different ways in which people work: the Enterprise Workspace; Project Workspaces; and Personal Workspaces.

• Capture knowledge automatically

  Knowledge Management allows you to associate extra information, called metadata, with documents. Metadata is indexed and can be used to more easily find, retrieve, and generate reports on documents based on your custom criteria. Each piece of metadata information is an attribute, and sets of attributes can be grouped into categories that can be associated with any document.

• Classify and categorize knowledge assets

  Multiple taxonomic classifications can be associated with documents in their original locations. This enables you to browse and search documents in the Knowledge Management repository according to taxonomies that differ from the one implied by the folder structure, without having to create multiple copies of documents.

• Automate knowledge management processes

  Knowledge Management's graphical Workflow Designer tool enables you to automate document management processes, such as document change requests and document review and approval processes, to ensure that they are carried out accurately and consistently. You can design processes according to your own requirements or those imposed by regulatory agencies.

• Discover knowledge with prospective queries

  Open Text Knowledge Management provides prospective searching capabilities—you can create special queries to monitor various data sources, including the Open Text Document Management or Open Text Content Lifecycle Management repositories, shared network drives, external Web sites and any integrated databases. When new information is discovered, you are immediately notified.

Email us | Would you like us to call you?