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Product Information Management

Ensuring that accurate information about all the products that a Chemical company produces is essential to a number of different aspects of the business.  The accuracy extends across the certificate of Analysis (CoA) of the product being delivered to a customer, the Material Safety Data Sheets (MSDS), and the Technical Data Sheets (TDS).

Ensuring that the information is consistent from the laboratory to what is shipped to the customer involves collaboration and sharing of information.

Enterprise Content Management (ECM) document management technology provides a central, Web-based document repository for product and service documents, allowing you distribute them throughout all channels, and providing employees, customers and suppliers easy access to them. Document management technology also allows you to organize, share and classify documents; automate change requests and approval processes; and use permissions to fine tune access to them.   

Open Text solutions for product information management deliver this functionality with the following components:

• Software: Document Management & Collaboration, Extensions for SAP Solutions

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.