Open Text Content Services

A Major Advancement in Unifying People, Processes, and Content

Open Text Content Services form the basis of Open Text’s next-generation content management framework and take a unique, repository-agnostic approach to Enterprise Content Management (ECM). They eliminate the content and process silos created by different business systems by detaching the information worker experience from the underlying content repositories.

Open Text Content Services deliver business content from applications, such as Microsoft SharePoint, SAP, Oracle, and the Open Text ECM Suite, to users in the interface they most commonly use—whether that be the Microsoft Office, Microsoft Office SharePoint Server, SAP Business Suite, Open Text ECM Suite or other interface. They enable enterprise content flows throughout the organization to increase productivity, improve process efficiencies, and ensure adherence with established archiving and records management policies to consistently manage information retention and compliance mandates.

Open Text Content Services enable information workers to manage and exploit all content types in a unified way at three critical levels and are comprised of the following core elements:

• Open Text Enterprise Connect – a revolutionary new user interface paradigm with customizable views of business content.

• Open Text Enterprise Process Services – offering a comprehensive set of enterprise process services to help organizations put content in the hands of users when and where they need it—in the context of the business process they are supporting.

• Open Text Enterprise Library Services – providing a trusted repository to consistently enforce and manage retention schedules, corporate governance, and regulatory compliance policies for all content types enterprise-wide.