A Welcome Letter to Vignette Customers from OpenText Customer Support

Welcome to OpenText!

On July 21, 2009, OpenText acquired Vignette and is ready to serve your needs with an expanded portfolio of solutions, services, and support.

OpenText and Vignette bring together a team of talented and innovative people, some of the best in the enterprise software industry. With our combined expertise, we offer extensive ECM know-how and experience, and because we are an independent global leader, we can focus on creating solutions that bridge multiple systems to help solve your toughest business and compliance challenges.

Welcome From:

• Dave Wareham, General Manager and Senior Vice President, EMEA
• Paul O’Donnell, General Manager, Americas
• Graham Pullen, General Manager and Vice President, APAC

The Global Customer Support team is committed to ensuring the service level we provide to you will remain our top priority globally.

Our Goal

As we move forward with the integration of our Customer Support teams, please be assured that our goal of providing you, our valued customer, with world-class support is paramount to OpenText. If and when changes occur, you will be notified immediately. Meanwhile, if you have any questions or concerns, please email us at support@opentext.com.