BASF Success Story

BASF digitises doctors’certificates of incapacity to work with OpenText

The HR Shared Service Center is responsible for the administrative HR processes at BASF SE. One element in the centralisation of processing is the greatest possible degree of digitalisation of processes and the appropriate evidence.

The cost of archiving the evidence will be dramatically reduced and the efficiency in recording that evidence will increase significantly. Our expectations of cost-effectiveness have been fulfilled."

— VIKTORIA BREY, HEAD OF STAFF SERVICES, BASF SE

Challenge

• Costly—time- and money-wise—to record the 30,000 doctors’ certificates every year
• Outdated, ineffective archiving as hard copies n
• Inefficient retrieval times

Solution

• OpenText Capture Center

Value

• Offered savings on paper archive
• Increased efficiency in recording doctors’ certificates
• Reduced cost of archiving
• Enhanced efficiency in recording evidence

About the Organization

BASF is the largest chemical group in the world. On an area of more than ten km² and with more than 160 production plants, the heart of BASF—the Ludwigshafen site—is the world’s largest connected chemical plant. As a technology platform and competence centre for the entire BASF group, the site and its more than 36,000 staff are an important source of innovations in products, methods, and processes. BASF SE, with its head office in Ludwigshafen, is the largest operating company in the BASF group and, as such, is of central importance.

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