Enkla Elbolaget Success Story

Enkla Elbolaget Streamlines Invoicing Processes with OpenText Solutions.

OpenText StreamServe simplifies processes, reduces paper, and controls costs

“We knew OpenText StreamServe would have an excellent chance of success. To be honest, I still don’t think I can name a competitor for StreamServe.”

— Thomas Anderson, IT Manager, Enkla Elbolaget

Challenge

• Create a clear, easy-to-understand utility invoice
• Automate, manage, and make the entire document process more accessible
• Provide personalised content and visual output
• Meet demand to differentiate in industry

Solution

• OpenText StreamServe

Value

• Improves and simplifies communication management
• Personalises invoicing
• Improves customer support services with simple, straightforward invoicing
• Saves costs

About the Organization

Enkla Elbolaget, formerly Norsk Hydro Energi, is a Swedish electricity wholesaler formed in 2008 as a subsidiary of Dala Kraft. Enkla Elbolaget currently serves 70,000 customers in the private market and 4,000 businesses in the mid-sized market. The Nordic electricity industry is highly competitive, with more than 400 electricity wholesalers in the region. Enkla Elbolaget faced the challenge of immersing its brand in the Swedish market whilst simplifying processes for current and potential consumers.

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