Grainger Success Story

A more efficient AP operation with OpenText and SAP integrated solution

OpenText Vendor Invoice Management for SAP Solutions leads to improved invoice cycle times and a leaner, more efficient AP operation.

"With the implementation of Vendor Invoice Management for SAP Solutions, we gained economies of scale and efficiencies that allowed us to reduce the number of FTEs in Accounts Payable by approximately 20-25%."

— Dan Metz, Group Manager, Business Systems

Hear from Dan Metz, Group Manager of Business Systems at Grainger, describe how Vendor Invoice Management for SAP Solutions helped the organization move to a more efficient, paperless AP operation.

Challenge

• Primarily paper-based operation
• Delays in processing invoices and resolving discrepancies
• Timely payments to suppliers

Solution

• OpenText Vendor Invoice Management for SAP® Solutions

Value

• Integration with SAP provides a familiar UI for end users
• Analytics reports provide insights into workflow backlogs
• Improved cycle time leads to more timely payments and supplier discounts
• More efficient processes lead to a 20-25% reduction of FTEs in AP

About the Organization

Grainger is a leading distributor of industrial supplies, MRO equipment, tools and materials. With access to over 900,000 industrial supply products available through online and print catalogs, they provide maintenance, repair, and operational solutions for business customers. For more information, visit www.grainger.com

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