Belgian Railways Success Story

Achieving total transparency for all structured and unstructured content

OpenText Extended ECM for SAP Solutions helps Belgian Railways manage all forms of content in multiple business processes

"The benefit of this integration is that you save time finding the right documents, you reduce the cost of manipulating these documents, and you have an accuracy of the information related to specific and critical business processes within your company."

— Stephane Haelterman, Project Manager at Belgian Railways

Hear from Stephane Haelterman describe how OpenText solutions are enabling them to move closer to providing complete transparency on all the structured and unstructured data within their company.

Challenge

• Optimize cost of all information assets
• Enabling easy access to unstructured content for operators, technicians, and engineers
• Complying with European legislation

Solution

• OpenText Extended ECM for SAP® Solutions

Value

• Progressive paper cost reduction strategy – estimated EUR 3 million annual savings
• All documents integrated to business processes and accessible from multiple user interfaces
• Agility to meet evolving customer demands
• Compliance with demands for traceability, conformity, and safety certificates

About the Organization

The Belgian Railways provides transportation for about 200 million travelers a year and ships 60 million tons of freight. The organization has 30,000 employees, 1,500 locomotives, and 550 train stations and stops.

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