DDR Corp. Success Story

DDR Corp. Streamlines Lease Management with OpenText

End-to-end management process implemented for Real Estate Investment Trust

“The level of visibility to deals in process is amazing. It is visibility that DDR executives need but did not have historically. It truly is 100 percent transparency.” 

— Kim Scharf, Senior Director of IT Enterprise Services at DDR Corp.

Kim Scharf describes how DDR’s custom Lease Management System, built using OpenText ECM Suite, supports the entire lease flow process for improved visibility and greater efficiencies.

Challenge

• Needed a more efficient and transparent document assembly process for leases
• No controls around legal clause language or mechanism to ensure a standard letter of intent or lease format was followed
• Process inefficiencies and data inconsistencies
• Inconsistent reporting

Solution

• OpenText Capture Center
• OpenText Content Server
• OpenText Document Management
• OpenText Extended Workflow
• OpenText Internal Controls
• OpenText Records Management

Value

• Increased visibility into leasing activity
• Enhanced consistency in lease negotiation
• Reduced overall legal and litigation costs and improved deal returns
• One version of the truth; all data is linked
• End-to-end integrated infrastructure

About the Organization

DDR Corp. is an owner and manager of more than 500 value-oriented shopping centers representing 123 million square feet in 39 states, Puerto Rico and Brazil. The company’s assets are concentrated in high barrier-to-entry markets with stable populations and high growth potential.  For more information, visit: www.ddr.com

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