Kanton Wallis Success Story

In their ongoing efforts to provide effective, efficient service to their citizens, the State Council in the canton of Valais deployed an OpenText Template Workspaces driven application to move from paper to electronic management of files, improving their ability to collaborate, process and review up to 200 cases per week.

Guiding the management and review of State Council affairs with a template approach builds efficiency and responsiveness.

“After just this first meeting using the new system, not a single member of the State Council wanted to be without electronic files any longer. Everything ran smoothly”

— Jean-Pierre Follonier, project manager, canton of valais

Challenge

• Improvement of file handling
• Shorter process times
• Reduction of workload
• Availability of a database containing decisions of the State Council
• Tracking and location of files

Solution

• OpenText Content Lifecycle Management
• OpenText Content Server
• OpenText Extended Workflow
• OpenText Template Workspaces

Value

Located entirely in the alpine region, Valais, the third largest Swiss canton, has approximately 310,000 residents. This vast, bilingual canton is renowned for its mild climate, wines, glaciers and reservoirs, and the world-famous Matterhorn.

About the Organization

• Cost reduction—paper, printing, and personnel costs
• Huge time savings on all processing levels
• Immediate release of files, concurrent processing
• Process optimization

• Read the full story

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