Farm Credit Services of America Success Story

Farm Credit Services of America Takes Control of their Content

FCSAmerica improves information management, reduces corporate risk, and decreases unnecessary email storage using OpenText ECM Suite

“We looked at where we were at the end of 2010 compared to the end of 2009 and we have reduced our overall email volume by a little over 500,000 emails. That obviously made our legal team happy.”

— Todd Hartz, Business Information Officer, FCS America

Challenge

• Lack of disposition of outdated information
• Reduced productivity and efficiency
• Inadequate email storage
• Unnecessary email
• The inability to retain records according to necessary laws and regulations

Solution

• OpenText Content Server
• OpenText Document Management
• OpenText Email Management for Microsoft Exchange
• OpenText Enterprise Connect
• OpenText Records Management

Value

• Compliance with company policy and practice
• Addresses both knowledge management and regulatory needs while controlling costs
• Decreased litigation expenses
• An increase in electronic storage space, while decreasing unnecessary email storage

About the Organization

Farm Credit Services of America, based in Omaha, Nebraska, is dedicated to serving the agricultural credit and financial needs of farmers and ranchers in Iowa, Nebraska, South Dakota and Wyoming. Overall, the Farm Credit System supplies the nation's agricultural industry with nearly one-third of its credit needs. For more information, visit: https://www.fcsamerica.com/

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