The University of Kansas Hospital Success Story

Hospital Saves Time, Money with OpenText RightFax Fax over IP

The University of Kansas Hospital increases efficiency, reliability, security of life-critical documents with integrated solution

“It’s nice to sleep at night instead of being called on paper jams. RightFax just works.”

— Keith Anetsberger, System Administrator, Information Technology Services for The University of Kansas Hospital

Challenge

To manage the weekly transfer of thousands of medical files, UKH relied on dozens of fax machines, multi-function devices, and fax servers. Disparate faxing methods across the organization produced challenges, including:

• Service delays
• Lack of integration
• Labor-intensive security
• Costly supplies and hardware

Solution

• OpenText Fax Server, RightFax Edition

Value

Efficient and reliable document delivery via RightFax returns a variety of benefits, but none more important to UKH than improvements that enhance patient care. Benefits include:

• Speed and reliability enhance employee productivity and patient satisfaction
• Integrated, automated support eases communication and HIPAA compliance
• Virtualization reduces costs while supporting expansion

About the Organization

The University of Kansas Hospital is one of the United States’ leading academic medical centers. The hospital provides clinical experience and residency positions for students in a multidisciplinary approach to patient care. As a 600-bed facility, the hospital retains more than 4,500 employees and 500 physicians. For more information, visit: http://www.kumed.com/

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