Central Arizona Project Success Story

Central Arizona Project Uses OpenText ECM Suite to Manage River of Information

Creative user adoption strategy ensures buy-in and everyday use

"When new employees join CAP, they get basic training for Content Server in their first two days. This is a component of our new employee orientation. We see that as a real benefit because we get their buy-in immediately."

— Monique Hafler, Information Management Systems (IMS) Supervisor at Central Arizona Project

Challenge

• Unmanaged records
• No control over number of document versions in existence
• Inefficient information exchange
• Sound records management practices required
• Improved support of engineering drawings

Solution

• OpenText Content Server
• OpenText Document Management
• OpenText Records Management

Value

• Accurate, secure records management
• Efficient, effective document management
• Latest information available 24/7 to the people who need it
• Eliminate duplicate records
• Reduce paper usage
• Easy-to-fill workflows
• Achieve compliance

About the Organization

The Central Arizona Project (CAP) is designed to deliver 1.5 million acre-feet of Colorado River water per year to the state of Arizona. As the steward of central Arizona's Colorado River water entitlement, CAP carries water across three counties and is a 336-mile long system of aqueducts, tunnels, pumping plants, and pipelines. It is the largest single resource of renewable water supplies in Arizona. For more information, visit: http://www.cap-az.com/

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