Grupo Neo Success Story

Printing company in Spain speeds turnaround and improves efficiency with OpenText Fax Server

Grupo Neo replaces fax machines with electronic document delivery integrated with SAP

"We realized OpenText Fax Server was the best solution to integrate with SAP."

— Luis Alberto Martin, Director of Information for Grupo Neo

Challenge

Grupo Neo previously relied on fax machines in a very manual and resource-consuming process. Employee productivity was poor and customer response times were often delayed.

Solution

• OpenText Fax Server Connector for SAP R/3
• OpenText Fax Server, RightFax Edition

Value

Replacing fax machines with electronic document delivery from OpenText Fax Server, Grupo Neo was able to improve customer response times and employee productivity. They've reduced their reliance on paper to improve their environment-focused efforts and have leveraged existing technology investments.

About the Organization

Grupo Neo, founded as Neoplast in 1989, specializes in print finishing for the graphic arts industry. Several groups within the company offer a wide range of print finishing including plastic coating, varnishes, UVI offset, silk screen printing, removable and luminescent inks, hot stamping, folding and gluing, and more.

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