Jefferson Memorial Hospital Success Story

Jefferson Memorial Hospital Prescribes FirstClass to Deliver Secure Online Communication Services for Physicians and Hospital Staff

FirstClass provides an economical and flexible solution for secure online collaboration

"We are using FirstClass in so many ways beyond just email. As a resource for our facility, FirstClass gives us opportunities for communication and collaboration that we didn't have before. It has opened doors we didn't even know were there."

— Jay Rosener, Network Administrator, Jefferson Memorial Hospital

Josh Bauman, Systems Analyst, discusses how FirstClass delivers secure online communication services for physicians and hospital staff

Challenge

Jefferson Memorial Hospital had a conservative IT budget and was looking for a new solution to manage secure online collaboration. The organization needed a solution that was cost effective, flexible, easy-to-deploy and secure.  They wanted to enable remote access for users outside the facility; and also offer mobile device support for anytime, anywhere access. 

Solution

• OpenText FirstClass

Value

With OpenText FirstClass, Jefferson Memorial has created effective online collaboration forums and communities for physicians and hospital administrators.  Departmental discussion areas were built to facilitate group email, calendars, and a common area to share documents within a secure online environment.  Additionally, the organization is assured that they can easily send important emails in a secure environment to stay compliant with privacy laws. 

About the Organization

Jefferson Memorial Hospital (JMH), an independent health care facility located in Jefferson County, Missouri, has been a vital member of the Twin City area for over 50 years. The hospital is committed to providing the highest standard of care in the community with services that demonstrate excellence in clinical outcomes and a dedicated staff.

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