South East Water Success Story

South East Water Smoothes Their Record Management Flow

OpenText Application Governance & Archiving for Microsoft SharePoint ensures content created in SharePoint is centrally managed in accordance with regulatory requirements.

"The holy grail for many organizations is to understand and maximise the value of their content. This deployment takes us one step closer to achieving that. The OpenText module is seamless and straightforward to use."

— Benedict Chiu, IT Systems Analyst, South East Water

Challenge

South East Water had a splintered document library and inefficient document retention and disposal policies. They also had several different documentation processes and wanted to implement a standardized process for managing important documents.

Solution

• OpenText Application Governance & Archiving for Microsoft SharePoint

Value

The organization now has a secure document library and an ability to standardise documentation procedures. They've improved document searching and have provided safety from litigation. 

About the Organization

South East Water provides water and sewerage services to more than a million people across 3,500 square kilometers, with more than five million documents in storage.

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