T-Systems Success Story

T-Systems Optimizes Company-wide Collaboration Platform with OpenText

OpenText means more efficient processes, full lifecycle management and knowledge management for projects

“Collaboration and document management contain huge added value potential when they are both focused on the needs of users. By redesigning our platform on the basis of OpenText, we have successfully shown how best to utilize this added value potential.”

— Martin Bräuer, Program Manager for Collaboration and Document Management at T-Systems

Challenge

At T-Systems, dispersed teams and organizational changes created the need for an efficient, company-wide platform for collaboration. Their file systems did not offer the necessary functionalities for document and knowledge management.

Solution

• OpenText Communities of Practice
• OpenText Content Server
• OpenText Directory Services
• OpenText Virtual Folders

Value

The OpenText system has helped T-Systems unlock value-added potential. It supports future company growth - both nationally and internationally. High user acceptance has lead to greater project efficiency, particularly in dispersed, international teams. The system has helped ensure integration in the company-wide IT environment and facilitates the construction of a comprehensive ECM platform.

About the Organization

Growing international business, T-Systems, the busiest customer brand of Deutsche Telekom, can boast of continued success thanks to seamless integration within the organization and intensive project work.

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