TransLink Success Story

TRANSLINK — Breaking records management speeds

TRANSLINK’s Automated Records and Document Management System offers central and increasingly automated management of a vast store of corporate information.

“We now have a standard and enforceable process by which the entire organization maintains all communications and work files. We’re working efficiently together, reducing business risks and protecting our intellectual capital.”

— Noella Bordian, Corporate Records Manager, TRANSLINK

Challenge

Translink wanted to reduce manual records management processes. Time was wasted searching for information and there was a loss of vital corporate knowledge as people left the organization.

Solution

• OpenText Records Management

Value

Translink has reduced risk of exposure and increased efficiency with a document sharing capability. They now have a central and automated management of a vast store of corporate information.

About the Organization

Also known as the Greater Vancouver Transportation Authority, TRANSLINK oversees the planning, service levels, budgets, and financing of several subsidiary companies and programs in Vancouver, BC.

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