Staffordshire County Council Success Story

Staffordshire County Council Employs a Quality HR Document Management System

OpenText and ORS improve document storage and retrieval

“We no longer request documents to be sourced and sent from storage every time we need to view a particular file. It’s much more simple now, as authorised employees can access and view documents instantly, at no additional cost.”

— Dave Wisher, Performance and Quality Manager, HR Shared Service Centre, Staffordshire County Council

Challenge

Staffordshire County Council required a system to reduce storage requirements and an easy, secure archiving system with access to information.

Solution

• OpenText Archive Server

Value

Staffordshire County Council created an efficient and reliable ECM system to enable approved HR partners to access electronic images of documents instantly and improve accessibility and speed of response to queries.

About the Organization

Staffordshire County Council is the biggest employer in Staffordshire with more than 30,000 staff— ranging from teachers and engineers to scientists and social workers—who provide Staffordshire’s population of approximately 800,000 with vital services, 24 hours a day, seven days a week.

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