Barclays Success Story

Barclays Bank Transforms HR Functions to Improve Workforce Efficiency

Barclays Bank is centralizing HR with OpenText Archive Server and Open Text Document Management to increase productivity and enhance employee satisfaction.

“At Barclays, our number one HR priority is having accurate data. OpenText’s technology coupled to the ORS scanning capabilities enables us to achieve this goal by providing us with the capability to archive, amend and access our documents easily.”

— Simon Wheeler, Service Performance Manager Team Lead, Barclays Plc

Challenge

Barclays Bank decided to overhaul its decentralized Human Resources function. This was spurred by internal requirements for increased employee flexibility, improved control and cost containment, with the objective of improving responsiveness and overall quality of service to its 80,000 employees.

Solution

• OpenText Employee File Management for SAP® Solutions

Value

Barclays was able to reduce monthly storage costs, provide easy access to archived data, increase security and scalability, enhance employee satisfaction and reduce labor resources and manual processes.

About the Organization

Barclays Bank broke new ground when it established its first financial services office in the heart of London’s financial district more than 300 years ago. Today, Barclays continues to expand its territories with innovative services and a footprint spanning 60 nations and 2,120 branches.

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