Sprint Success Story

Sprint Minimizing Corporate Risks and Costs using OpenText Records Management Solution

OpenText Records Management improves access to enterprise records, giving employees the ability to create, classify, manage, and retrieve content.

"Using the OpenText records management and classification practices, we have been able to reclaim over one terabyte worth of storage space as people are cleaning up in addition to classifying content. It is estimated that we will reduce the legal fees associated with e-discovery by 50 percent annually."

— Scott Granger, Manager, Intranet Portals and Content Management at Sprint

Scott Granger discusses how OpenText Records Management solutions has empowered Sprint employees to manage the complete lifecycle of all corporate records to minimize risk, improve productivity and reduce costs.

Challenge

• Sprint wanted a tight integration between their document management and records/classification management tools.
• Millions of documents needed to be classified, so Sprint needed a solution that would simplify the classification process for their end users.
• With no retention policies in place within Content Server, this opened Sprint up to legal risks and costs associated with e-discovery.
• The explosive growth of electronic documents and records necessitated additional storage requirements.

Solution

• OpenText Content Server
• OpenText Document Management
• OpenText Records Management

Value

• OpenText Records Management delivers records management functions and capabilities to provide full lifecycle document management and records management for the entire enterprise.
• Records Management empowers everyone at Sprint to file enterprise content according to organizational policies, thereby ensuring regulatory compliance and reducing the risks associated with audit and litigation.
• Sprint has seen tremendous results. The number of documents classified is over 14 million.
• The user friendly solutions from OpenText allow the records management process to integrate seamlessly into the way people work.

About the Organization

Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. For more information, visit: www.sprint.com

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