Roche Success Story

Roche User Story

OpenText ECM offers Roche a single point of access to training information, compliance programs, as well as a broad range of documents relevant for teams during the routine processes of daily work.

"ShareWeb brings the various countries in the Asia-Pacific region into one community.Now we can easily access various training and compliance programs, as well as clinical trial information in our daily work."

— Roche's Medical Director, Taiwan.

Challenge

Pharmaceutical product development cycles - from conception to marketing - require on average four to ten years longer than in most other industries. Increasing the efficiency at which global development teams cooperate is critical in determining the speed at which new drugs can be readied for the market.

Solution

• OpenText Content Server
• OpenText Document Management

Value

Roche's ECM-based platform for information sharing, called ShareWeb, supports the full lifecycle of global team projects. Providing a single point of access to training information, compliance programs and a broad range of documents, ECM helps improve efficiency at each stage of Roche's new product development cycles.

Since the launch of ShareWeb, access to documents is independent of formats, knowledge from previous projects is available and updated at all times, international teams can be assembled faster, and new team members are easily inaugurated.

Project timeframes have been minimized through more efficient information flows; processes have become faster, more flexible and more efficient.

About the Organization

Headquartered in Basel, Switzerland, Roche is a leader in research-focused healthcare with combined strengths in pharmaceuticals and diagnostics. In 2009, Roche had over 80,000 employees worldwide and sells its products in over 150 countries.

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