Document Management and Imaging for Epic
The OpenText solution for Epic® enables clinicians to view unstructured data from within the Epic electronic medical record (from the Encounter and Order screens, for example). Access to documents is completely transparent to the Epic user. Leveraging our tight integration to Epic, OpenText provides sub-second display of clinical documents at the point of care with no additional physician or nurse training.
Our Epic customers have enjoyed tight, seamless document management and imaging since our first Epic customer went into production in 2002. Benefits that our Epic customers have shared with us include:
- A single point of access to the complete patient record, namely the Epic interface – this is the key to improved physician satisfaction
- Easier chart deficiency tracking using Epic - this includes unstructured documents such as scanned progress notes
- Reduced IT costs due to centralization of unstructured content
Commonly, OpenText migrates legacy documents (those already in Epic) from the Epic Blob Server into our repository, while new documents are captured directly. Links to these documents are automatically inserted into the appropriate Epic Encounter and Order. Document types supported include:
- Scanned patient records, typically from the existing paper patient record
- Faxed clinical documents such as physician referrals and results
- Electronic documents such as eMail, Microsoft Office documents, and PDF documents
- Clinical images such as those captured from digital cameras and similar clinical devices
- Radiology and cardiology DICOM imagery
Our document viewer, MRDisplay, enables Epic users to view nearly any document type - without using the application that originally created the document; MRDisplay renders more than 250 of the most common Windows file types as well as Healthcare unique images such as those encapsulated by DICOM. This enables your physicians to review any document at the point of care while leveraging your existing Epic infrastructure.
For paper scanning, OpenText provides several solutions, including:
- High volume, batch-oriented scanning with productivity enhancements such as multiple, on the fly bar code recognition - this solution is often used in centralized scanning environments such as is often found in medical records
- Point of service scanning using our Epic desktop scanning application, MRCapture, typically used at patient registration
- Point of care capture which is often used by specialists such as those in dermatology and plastic surgery
- Invoice processing with OCC and 3-way matching - note that we're testing a variation of this solution with one of our highest volume healthcare customers to capture and auto-index arbitrary medical records
