Clinical Portals
Customer Feature
University HealthSystem Consortium (UHC)
OpenText Web solution helps get the right information to the right people at the right time through improved online services.
Physicians, nurses, and patients all need access to relevant clinical information throughout a patient’s continuum of care.
Physicians need a complete longitudinal view of their patient clinical data, which is often found in the multitude of healthcare IT systems. Those systems are often difficult to get to because of security complexities, lack of integration, and even difficult-to-learn user interfaces. OpenText gives physicians a single, unified, and intuitive solution that sits on top of all of the disparate and departmental hospital IT systems, aggregates the relevant clinical information, and presents it in an intuitive manner.
Nurses and other clinicians on the frontlines focus on providing optimal patient care. That requires a complete view of the patient’s clinical history and records. OpenText helps by aggregating disparate system information into a simplified and summarized view.
Patients are being more proactive in managing their own clinical pathways and they want to be empowered when it comes to their health. OpenText gives patients the ability to access, learn from, and manage their own health records under the auspices of their healthcare provider. And by giving patients secure, self-service access to their health records, OpenText makes reduces operational costs, administrative overhead, and the use of paper, phone, and fax communications.
Integration with existing systems
OpenText customers are also using our portal technology to leverage their existing systems by presenting the content of those systems and enabling access to those systems through an easy-to-use portal interface. Systems that have been exposed through our portal include electronic medical record systems from McKesson, Sovera and other EMR vendors, laboratory systems from Sunquest and SoftLabs, deficiencies from Meta Health, clinical imagery from Agfa, GE and Philips among others, ER records from Promed, medications from Intellidot, and even physician directories from MD Staff.
Secure access for physicians, nurses, and patients
As an information hub, portals are typically tailored to the specific needs and roles of users: physicians are granted access to their patients only while nurses have access to patients under their care. This approach is an OpenText best practice based on the idea that users have access only to the relevant applications, content, and services they’re authorized for.
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