Maintenance Management
Municipal utilities distribution systems provide electrical power to customer as a metered service. The maintenance group is responsible for the upkeep of all the equipment. The work performed by this group has a central goal to minimize power interruptions to customers. Work inputs for the maintenance group are generated when planned work or interruptions occur.
Meet your Business Goals
- Decrease delays for fixing outages
- Creation of knowledge database
- Ensure faster access to isolated information
Key Performance Indicators
- Index of reliability (The per unit of annual customer-hours that power is available)
- Shortened learning curve for new employees
- Shortened decision times
The Livelink ECM Solution from OpenText provide the maintenance group with the critical links to access to data and records tools necessary to significantly reduce operational costs. The typical solution will integrate with your ERP and CRM software to supplement inventory, accounting, and work order management, with emails, memos, engineering drawings, standards and maps.
Enterprise Content Management (ECM) solutions from OpenText can help address these challenges with the following components:
Software: Document Management & Collaboration, Extensions for SAP Solutions, OpenText Accounts Payable for JD Edwards EnterpriseOne, 
OpenText ECM - CADManager for AutoCAD, OpenText ECM - CADManager for Microstation, Project Management, Records Management,
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
