OpenText Solutions for Utilities: Business Benefits

The Utilities industry is undergoing a global transformation of expansion and diversification. To stay competitive, companies must focus on ever increasing customer expectations and service, demonstrate compliance with ever-increasing regulations, searching out alternate energy sources, and eliminate inefficiencies.

Among the many complex business issues inherent in the utility sector it is the unanticipated challenges that are the most costly.  Managing infrastructure, people, processes, and investor confidence requires fast efficient access to disparate information from across the extended enterprise.  

OpenText focuses on delivering content-centric solutions tailored for the business processes that drive organizations throughout the sector.

OpenText solutions deliver a framework for enterprise transparency and address a number of interconnected business that make the management and control of key documents in heavily regulated industries like Utilities more efficient and compliant. They let you react quickly to changing regulations in a competitive marketplace, which reduces costs, boosts productivity, ensures compliance and enhances your competitive advantage.

OpenText solutions for Utilities are based on a framework providing the right task and resource support for the processes in the industry's value chain.

OpenText Livelink ECM solutions enable oil and gas organizations to streamline internal processes, connect remote sites and disparate technologies, improve workforce productivity, and ensure regulatory compliance while leveraging existing investments.

OpenText solutions for Oil & Gas are based on a framework providing the right task and resource support for the processes in the industry's value chain.

Utility businesses need a solution that includes the following:

  • End-to-end lifecycle management of records
  • Enhances visibility into all contracts, deals, and commitments
  • Manages all capital project information
  • Simplifies user interface into all business information
  • Organizes records so that all information is easy to access
  • Manages email throughout deal lifecycle
  • Create self serve points for customers to work with
  • Manage the ever increasing customer, vendor, and business information and intellectual property of the corporation
  • Integration into SAP and other major systems