Dealer Lifecycle Management
Dealer lifecycle management encompasses recruiting, profiling and training challenges as well as planning and analysis of dealers. Telecommunications companies are critically dependent on a range of dealers to promote and sell their voice and data offerings to businesses and consumers. Effective dealer management through a full lifecycle can therefore have a direct, positive effect on revenue.
Meet your Business Goals
- Collaborate with business partners
- Strengthen dealer partnerships and account management
- Reduce dealer network administration costs and improve business processes
Key Performance Indicators
- Increased system access and content deposition rates by dealer & your staff
- Reduced dealer churn and increased satisfaction rates
- Reduced contract negotiation time and channel management costs as a percentage of order management costs
OpenText helps you address these challenges with Enterprise Content Management (ECM) solutions for Dealer Lifecycle Management. These solutions allow you to handle dealer contracts and other dealer management activities in a consistent and effective fashion. Dealer lifecycle management solutions provide tools that allow your organization to efficiently recruit and train staff and support document management and collaboration across global businesses.
ECM solutions from OpenText for Dealer Lifecycle Management deliver this functionality with the following components:
- Software: Document Management, , Extensions for SAP Solutions
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
