Sales Operations
While today's sales organizations depend on email, they also depend on information that cannot be effectively managed or controlled using email alone. Sales plans, forecasts, product information and feedback on sales effectiveness must be available in a secure, easy-to-use manner.
Meet your Business Goals
- Improve the quality of sales plans and forecasts
- Enhance product knowledge for those who are selling to customers
- Improve access to business information and analytics
Key Performance Indicators
- Accuracy of sales forecasts
- Improved win/loss ratio
- Satisfied customers
OpenText Enterprise Content Management (ECM) solutions provide secure, Web-based collaboration to support sales planning and forecasting processes with routing for review and approval, and access to reports and business intelligence needed to evaluate sales effectiveness. Our solutions provide a single platform for transferring knowledge to sales teams, so companies can quickly build sales expertise, deliver more effective content and make fast adjustments to initiatives to meet changing market conditions.
ECM solutions from OpenText for Sales Operations deliver this functionality with the following components:
- Software: Document Management, eLearning & Corporate Training, Extensions for SAP® Solutions, Report & Output Management
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
