OpenText Solutions for Consumer Packaged Goods: Best Practices
Adoption and expansion of Enterprise Content Management (ECM) within an organization occurs iteratively by building on a series of incremental successes. To proceed to the next level of adoption, you must make sure you have achieved success in the previous stage:
- Stage 1: An ECM solution focused on a specific departmental business problem
- Stage 2: The adoption of the same ECM solution that was deployed to one group in stage 1 to other departments
- Stage 3: Multiple solutions are adopted within the same department – the original ECM solution is extended by other ECM components
- Stages 4-6: Enterprise deployments from standardization, proliferation into multiple different applications, to extension beyond the organization
To mitigate risk and increase success for each adoption stage, you need a proven framework. Our deployment framework demonstrates the sequencing of tasks and resources involved in workstreams, prioritizing some workstreams over others depending on the adoption stage.
Stage 1: Specific departmental business problem
This chapter of the ECM Methods book explores best practices in deploying stage 1 of an ECM solution – adoption by a single department.
Stage 2: Adoption by other departments
This chapter of the ECM Methods book explores best practices in deploying stage 2 of an ECM solution– adoption by other departments.
Stage 3: Extension of the original ECM solution within the department
This chapter of the ECM Methods book explores best practices in deploying stage 3 of an ECM solution – adoption of multiple solutions within the same department.
