Production/Operations Support

The facilities management phase starts as the construction phase ends, and draws on the information compiled during previous phases (design, engineering and construction). Easy access to as-built drawings, training and equipment manuals and documentation are just a few of the deliverables of the project team. Even in the facilities management phase, operating and maintaining as well as managing change is important as equipment is replaced or the facility processes change, until the facility is obsolete and decommissioned.

Meet your Business Goals

  • Lower Costs
  • Improve productivity
  • Improve quality
  • Improve customer service

Key Performance Indicators

  • Reductions in waste such as overproduction and waiting times
  • Reduced need for reworking or scrapping of parts
  • Minimized losses to the customer caused by systemic inflexibility
  • Increased frequency in “getting it right the first time” in production

During facility/plant operation, a complete and reliable maintenance solution leads to higher system availability and reduced breakdown costs by means of preventive inspections and maintenance – thus improving the profitability of your technical assets throughout all phases of the project’s lifecycle.

OpenText helps you address these challenges with Enterprise Content Managment (ECM) software for production/operations support. These solutions target project managers, maintenance engineers and all those involved with the management of physical assets and equipment, providing support from the first investment idea, through to the start of operation, and right on until the end of operation and retirement of the asset. Both planned and fault-based maintenance for the technical assets inside a facility/plant are covered.

OpenText solutions for Production/Operations Support deliver this functionality with the following components:

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.